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Terms of Service

Last updated: 23 September 2026

These terms are an agreement between [legal name] ("ThirdEyee", "we") and the organisation that registers a workspace ("Customer"). By registering or using the service, the Customer accepts them.

1. The service

ThirdEyee provides a web portal and a desktop agent for attendance, working time, productivity reporting, projects, leave, payroll inputs and related workforce management.

2. Customer responsibilities for monitoring

The Customer is the Data Fiduciary for the personal data of its employees and other users, and agrees to:

use the service only for legitimate employment purposes and in compliance with the Digital Personal Data Protection Act, 2023, its Rules and all other applicable law;
install the agent only on devices it owns or is entitled to monitor, and not use it to monitor anyone covertly;
keep the monitoring notice, grievance contact and retention settings accurate, and answer employee requests within the legal time limits;
collect no more than it needs — for example by disabling screenshots or enabling blur where they are not necessary;
tell us without delay about any suspected unauthorised access to its account.

3. Data processing

We process employee data only on the Customer's instructions and as described in our Privacy Policy. A Data Processing Agreement is available on request and forms part of these terms once signed.

4. Accounts and acceptable use

The Customer is responsible for its users' accounts and credentials. The service may not be used to break the law, to attack or overload the service, or to access another customer's data.

5. Fees

Paid plans are billed per seat per month as shown on the Plan & Billing page. Payments are processed by PhonePe. Fees are exclusive of applicable taxes.

6. Suspension, termination and deletion

Either party may end the service. We may suspend a workspace for non-payment or for a breach of these terms. When a workspace is deleted, all access stops immediately and its data is permanently erased after 30 days; the Customer should download anything it needs to keep before then. Invoices are retained as required by law.

7. Warranties and liability

The service is provided with reasonable skill and care, but "as available". To the extent the law allows, our total liability for any claim is limited to the fees the Customer paid in the 12 months before the claim, and neither party is liable for indirect or consequential loss.

8. Governing law

These terms are governed by the laws of India. Disputes are subject to the courts at [city].

9. Changes and contact

We may update these terms and will post the new version here. Questions: [contact email].